Effective Date: [03/8/2026]
Welcome to Vedanour Sattva Pvt. Ltd. (“Vedanour Sattva”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.vedanour.com, purchase our products, or interact with our services.
By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:
• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Company Name (if applicable)
• GST Number (for business purchases)
Payment Information
Payments are securely processed through trusted third-party payment gateways. Vedanour Sattva does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.
Automatically Collected Information
When you browse our website, we may automatically collect:
• IP Address
• Browser Type
• Operating System
• Device Information
• Website Pages Visited
• Date & Time of Visit
• Referral Source
• Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Verify payments
• Provide customer support
• Respond to enquiries
• Improve our products and services
• Personalize your shopping experience
• Send order confirmations and shipping updates
• Notify you about new products and special offers (only if you opt in)
• Detect fraud and prevent misuse
• Comply with applicable legal obligations
3. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
• Remember your preferences
• Keep products in your shopping cart
• Analyze website traffic
• Improve website performance
• Provide personalized recommendations
You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
4. Sharing of Information
We respect your privacy.
We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared with trusted service providers such as:
• Payment Gateway Partners
• Courier & Logistics Companies
• Technology Service Providers
• Customer Support Platforms
• Government Authorities when required by law
These partners receive only the information necessary to perform their services.
5. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your personal information against:
• Unauthorized access
• Loss or theft
• Misuse
• Alteration
• Disclosure
While we strive to protect your information, no method of transmission over the Internet is completely secure.
6. Data Retention
We retain your information only for as long as necessary to:
• Fulfil your orders
• Provide customer support
• Maintain accounting records
• Comply with tax and legal obligations
• Resolve disputes
Once the retention period expires, your personal information is securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, you may have the right to:
• Access your personal information
• Update or correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Request a copy of your stored information
• Restrict or object to certain processing activities
To exercise these rights, please contact us using the details below.
8. Marketing Communications
With your permission, we may send:
• Promotional emails
• Product launches
• Offers and discounts
• Newsletters
• Festival campaigns
You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.
9. Third-Party Services
Our website may include links to third-party websites, payment gateways, or social media platforms.
We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing your information.
10. Children’s Privacy
Our website and products are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will promptly delete it.
11. International Users
If you access our website from outside India, please note that your information may be transferred to, stored, and processed in India, where our operations are located.
12. Compliance with Applicable Laws
Vedanour Sattva complies with applicable privacy and data protection laws, including:
• Digital Personal Data Protection Act, 2023 (India)
• Information Technology Act, 2000 (India)
• Applicable consumer protection and e-commerce regulations
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page along with the revised “Effective Date.”
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us.
Vedanour Sattva
Registered Office:
HBN-247, Village : Bataur, Tehsil : Barwala, Distt : Panchkula, Haryana -134118
Customer Support Email: support@vedanour.com
Phone: +91-9115959697
Website: www.vedanour.com
Your Trust Matters
At Vedanour Sattva, we believe that purity extends beyond our products—it includes how we protect your personal information. We are committed to maintaining the highest standards of privacy, transparency, and data security so you can shop with confidence.