
Return & Refund Policy
Effective Date: [03/08/2026]
At Vedanour Sattva Pvt. Ltd., customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
Returns
- Returns are accepted only for damaged, defective, incorrect, or expired products.
- Return requests must be raised within 48 hours of delivery.
- The product must be unused and in its original packaging.
Non-Returnable Items
For food safety and hygiene reasons, opened or used food products cannot be returned unless they are damaged or defective upon delivery.
Refunds
- Once the returned product is inspected and approved, the refund will be processed to the original payment method within 5–7 business days.
- Shipping charges are non-refundable unless the return is due to our error.
Order Cancellation
- Orders can be cancelled before dispatch.
- Orders that have already been shipped cannot be cancelled.
Contact Us
For any return or refund requests, please contact:
Vedanour Sattva
Email: support@vedanour.com
Website: www.vedanour.com